Privacy Policy

To run iEat we collect:

• Account info: email address (for sign-in), display name, optional profile photo, optional bio, optional dietary preferences.
• Seller info (if you sell): business name, pickup address, phone number, kitchen photos, social links, cottage food attestation timestamp.
• Order info: what you ordered or sold, pickup time, status, optional buyer note.
• Messages: the content of buyer↔seller chats and your conversations with iEat support.
• Reviews: star ratings and review text you leave on completed orders.
• Technical data: approximate IP address (for security), browser type, app session info.

• Show your listings, profile, and reviews to other users.
• Route orders and messages between buyers and sellers.
• Show approximate seller locations on the map. Exact addresses are only shared with a buyer AFTER the seller accepts their order, and only if the seller has “Share address” turned on.
• Send transactional email about your orders.
• Enforce platform rules, including Florida cottage food law compliance (e.g. the $250K annual cap, the “Organic” word restriction).
• Investigate reports and safety concerns.

We share data only with the third-party services we need to operate the platform:

• Supabase — hosts our database and authentication.
• Vercel — hosts the web application.
• Mapbox — renders the map view.
• Resend — sends transactional and notification emails.
• Stripe — processes seller subscriptions; we never see your card number.
• Anthropic— powers the AI support agent that triages incoming support requests. Only the support message you send is forwarded; we don't feed personal account data into the model.

We don't sell your data. We don't share it with advertisers. We may disclose data when required by valid legal process.

• Update your data: edit your profile at /account or, for sellers, at /seller/profile.
• Delete your account: message support@goieat.com with the email tied to your account. We'll remove your personal data within 30 days, retaining only what we're legally required to keep (e.g. transaction records for tax purposes).
• Opt out of marketing email:we don't send marketing email yet. Transactional email about your own orders is mandatory while your account is active.